For most folks, dealing with Insurance is confusing and difficult but Shapiro Insurance of Lakeland, especially Sheila, make the process easy. Did I say especially SHEILA? She welcomed me and made me feel comfortable and spent as much time as needed with me going over my policy and explaining and sometimes explaining several ways until I understood things. She went point by point working with numbers until we had an acceptable policy. She has always made herself available when I phone and answers all my questions; if she can’t answer the question she finds the answer immediately. I’ve been with Nationwide over 25 years and believe Sheila and Shapiro Insurance of Lakeland are the best.

— Sharon K.