Privacy Policy
Our industry is extremely competitive and constantly changing. To succeed, we must do more than meet our customers' demands - we must exceed them!
We value you as a customer and respect your right to privacy. We know that you purchase our products and services because you trust that we stand behind our promises. We pledge our commitment to treat your information responsibly, and we created this privacy policy to show you that we are working hard to protect your privacy.
Information sharing and opt out
We do not sell your personal information to anyone for any reason. We do not share it, except for the reasons described below, which are permitted by federal and state law. Therefore, there is no need for you to opt out. If we change our policy, we will tell you and give you a chance to opt out before we share your information.
Confidentiality and security
We use physical and technical safeguards to protect your information. We restrict access to your information to those who need it to perform their jobs. Third-party business partners are bound by law to use the information only for our purposes. They may not disclose it or use it in any other way. We comply with all data security laws.
Collecting your personal information
We collect personal information about you from different sources. For example, we collect information you send us on applications and forms. We also collect information from your transactions with our sister companies, others, or us. We may collect information from a consumer-reporting agency or a medical provider. This collection depends on the product or service you request.
Sharing your personal information
We do not sell your information to anyone. We may share this information with a business that carries out services and marketing for us. We may share your information as required or permitted by law. We may share your information for a legal or regulatory purpose. This sharing depends on the products you select. These include the following types of information:
We may share information we receive from you on applications or other forms. This may include your name, address, beneficiaries, Social Security number and family member information. This may also include assets, income, and the property address and value.
We may share information from your transactions with our sister companies, or us. This may include your account balance, policy coverage, and payment history. This may also include premium paid, preferences, claims, and purchase method.
We may share information we receive from a consumer-reporting agency or other report. This may include, your credit report, motor vehicle and driver data. This may also include medical and employment data, loss history reports, and other driver data.
We may share information to companies that perform marketing services on our behalf. As permitted by law, we may disclose some information to other financial institutions with which we have joint-marketing agreements.
Using your medical information
Sometimes, we must collect medical information to provide you a product or to pay a claim. We do not use or share your medical information for any marketing purpose unless we receive your permission. We use medical information when:
Underwriting insurance
Servicing your policy, account, or claim
As required or permitted by law
At your request and with your authorization
Internet Policies
What information can we collect from Web sites?
The SHAPIRO/CABELL INSURANCE GROUP may collect the information you provide when you:
- Use online tools and calculators
- Apply online for products
- Complete an online form
- Conduct transactions online
- Apply for a job online
We may contract with certain unaffiliated business partners who help us deliver online products and services. They may keep the information you provide. Other online activities are listed below.
How many people visit our Web site
- The pages they visit and the features they use
- How long they stay on our Web site
- The Web site people come from before reaching our Web site
- Use of "Cookies"
We store a cookie on your computer when you visit our Web site. A cookie is a tiny piece of information that is required to create and maintain a secure session. Our cookies let you request information and do business online. Our cookies do not have confidential or personal information. Our cookies do not track a user after leaving our Web site.
E-mail
The SHAPIRO/CABELL INSURANCE GROUP keeps the e-mail you send to us. If you agree to receive e-mail messages from us, we will keep the information you give us to send e-mail of specific interest to you. If you choose to send us e-mail, we keep your e-mail, your e-mail address, and our reply. Please be careful about the information you give us in e-mail. As with any public Web site, this communication may not be secure.
Web Links
It is important to note that other companies or organizations may have links on the SHAPIRO/CABELL INSURANCE GROUP Web site. We are not responsible for the collection, use, or security of information by the companies or organizations outside of The SHAPIRO/CABELL INSURANCE GROUP. Please read the privacy policy of Web sites reached through the use of links from our Web site.
Why would we collect information on its Web site?
The SHAPIRO/CABELL INSURANCE GROUP or our business partners use the information from our Web sites for many purposes:
- Edits and feedback
- Marketing and promotions
- Analysis of user behavior
- Product development
- Content improvement
- Customize Web site content and layout
What happens if The SHAPIRO/CABELL INSURANCE GROUP changes its privacy policy?
If we decide to change our privacy policy, we will post the changes on our homepage. This way you always know what information we collect, how we use it, and under what circumstances we disclose it. If we decide to use your personal information in a different way than for the use that we told you when we collected it, we will notify you by posting a note on our Web site for 30 days.
Questions
We value our customers and want you to understand how we use the information we collect. Please contact us if you have any questions about our privacy policy. We will provide you a copy of your personal information that we control and can reasonably retrieve. To access your information, you must provide the following:
- All policy numbers you want to access.
- Please sign your request and have your signature notarized. This helps us ensure the identity of the person requesting the information.
We do not currently charge a fee to cover the cost of providing you with a copy of this information. However, we reserve the right to charge a small fee in the future. You may request that we correct your personal information in our files. Please note that we do not control information provided by third parties. So, you will need to contact the third party to correct any information from them. Sometimes we obtain your consumer or credit report. If so, you may request the credit-reporting agency's name and address. You may ask the agency to give you a copy of your report.
Please send any inquiries to us at:
The SHAPIRO INSURANCE GROUP, Inc.
8515 Baymeadows Way, Suite 402
Jacksonville, FL 32256
(904)730-7343
This privacy statement describes our privacy practices for both current and former customers. We will provide one copy of this notice to joint policy or contract holders. Please share this information with everyone covered by your policy or contract. If you request, we will send more copies of this statement Thank you for choosing us, The SHAPIRO/CABELL INSURANCE GROUP
This privacy statement was updated on March 23, 2005.